At Pembrook Interiors LLC, we are committed to protecting the privacy and confidentiality of our clients. This policy outlines our practices regarding information collection, use, and protection.
We collect only necessary information from our clients (e.g., name, address, contact details, project objectives) to provide our design services.
This information is used solely for project-related purposes and to enhance our service delivery.
We implement security measures to protect all client information.
We use a secure third-party banking platform (PNC Bill.com), which complies with industry standards for payment processing. As such, we do not access or retain any client payment or financial information.
Access to client information is restricted to employees, agents, or representatives directly involved in the project.
We maintain complete confidentiality about design details and project investments.
Client addresses, contact information and other personal information are kept strictly confidential.
We reserve the right to photograph, describe, sketch, draw, and/or publish content related to our design projects, but we will not publish your name or address without your prior written consent.
We do not share, sell, or rent client information to third parties.
Information is only shared with those directly involved in the project, as necessary.
For any questions or concerns about this policy, please contact us jfordham@pembrookinteriors.com or
703-336-2886.