We transform homes into extraordinary living environments through our signature approach:
Deep Understanding: We invest time learning how you truly live, work, and relax in your spaces
Thoughtful Integration: Our designs seamlessly balance stunning aesthetics with optimal functionality
Exceptional Resources: Access to exclusive artisans, craftspeople, and to-the-trade suppliers
Personal Reflection: Every design incorporates elements that authentically represent your unique style
Meticulous Attention: We focus on the sophisticated details that elevate everyday experiences
Our philosophy centers on creating spaces that don’t just look beautiful—they enhance how it feels to live there, making your home a true reflection of your refined lifestyle.
Professional interior design delivers value far beyond aesthetic choices:
Expert Investment Guidance: We ensure every purchase meets our quality standards for longevity and performance
Exclusive Access: Our curated network of artisans and specialty suppliers offers unique options unavailable to the public
Holistic Vision: We create cohesive designs that honor existing pieces while seamlessly integrating new elements
Strategic Planning: Projects can be implemented in phases, with each element designed for adaptability and future expansion
Budget Discipline: We maintain focus on project completion rather than endless upgrades that can derail timelines and budgets
We primarily serve discerning clients in the Washington, DC metropolitan area and maintain a practice on the island of St. Lucia in the West Indies. We selectively consider exceptional projects in other locations.
Our specialty is full-service interior design. We occasionally offer Design Consulting for clients with specific needs such as finish selections, color decisions, or guidance on individual furnishing choices.
This focused, on-site service provides professional expertise for targeted design decisions when clients are managing their own projects.
Most clients find our comprehensive full-service approach provides superior value and results for complete design transformations.
Our comprehensive approach transforms your vision into reality through five carefully orchestrated phases:
1. Design Discovery & Strategic Planning – Our signature assessment and planning process
2. Conceptual Design Development – Creating your custom design vision
3. Procurement & Implementation – Managing all sourcing and trade services
4. Installation & Styling – Bringing your design to life
5. Final Reveal & Project Completion – Your transformation unveiled
Throughout the process, we provide regular status updates and maintain transparent communication, ensuring you’re informed while remaining focused on your daily life.
Project timelines vary based on complexity and scope:
Design Discovery: Begins within 2 weeks, includes 4-5 collaborative design sessions
Conceptual Design: Approximately 2 months, culminating in your Design Concept Presentation
Procurement & Implementation: Typically begins 3 months after project start; duration depends on custom elements and trade services required
Installation & Styling: 1-3 days depending on project scope
Final Reveal: Shortly after installation completion
Most full-service projects complete within 5-6 months from contract signing.
Our full-service approach transforms your vision into reality through comprehensive strategic planning and flawless execution:
Design Phase (8-12 weeks):
Strategic space optimization and flow analysis
Custom design concept development aligned with your lifestyle
Curated material and finish strategy
Investment prioritization and phasing recommendations
Complete project roadmap and timeline establishment
Implementation Phase (varies by scope):
Expert procurement and vendor management
Quality oversight and installation coordination
Seamless trade services integration
Professional styling and final detailing
Project completion with comprehensive warranty
This comprehensive approach ensures every element works together to create spaces that don’t just look beautiful—they transform how it feels to live in your home.
We use a transparent two-part investment structure:
Design Investment: A flat fee based on your detailed scope of work. This covers our design development phase, culminating with your Design Concept Presentation.
Implementation Investment: We charge retail cost for furnishings and materials plus flat-rate transportation. Trade services are billed at actual cost plus our trade services management fee.
This structure ensures complete transparency – you know exactly what you’re paying for design services versus implementation costs.
We use secure third-party banking for all transactions:
• 50% of Design Investment due upon signing to secure your project start date
• Design Investment balance due after Project Intake (approximately 4 weeks)
• 80% of Implementation Investment due upon Design Concept approval (typically 2-3 months)
• Final balance due two weeks prior to completion, adjusted for actual costs
Your Letter Agreement establishes a fixed Design Investment and estimated Implementation Investment based on your scope of work. This estimate serves as your target budget throughout the project.
We typically deliver within +/- 5% of the estimated Implementation Investment because we actively manage costs throughout the process. For clients requiring absolute cost certainty, we offer the option to lock in the Implementation Investment at contracting.
Our comprehensive estimates include all delivery, installation, and site preparation – no hidden surprises.
We frequently help clients avoid costly mistakes that occur when design decisions are made in isolation. Early consultation helps:
• Identify design solutions that may reduce or eliminate renovation needs
• Balance your investment across all areas of your home
• Prevent expensive corrections later
• Provide strategic guidance on where to invest for maximum impact
Even a single consultation can provide valuable insights for your planning process.
We maintain transparent, proactive communication throughout your project. You’ll receive detailed project status reports (weekly or bi-weekly, based on your preference) that summarize progress, order statuses, and upcoming milestones.
Our team is always accessible for questions between scheduled meetings, and we believe in keeping you informed rather than waiting for you to ask for updates.
Our goal is to provide you with clear, written project information at your fingertips while respecting your communication preferences and busy schedule.
Project scope is carefully defined room-by-room in your Letter Agreement. Any changes require mutual agreement and documentation to ensure transparency. We invest significant time upfront to define scope accurately, minimizing the need for changes and keeping your project on schedule and budget.
We manage all procurement and vendor relationships directly, ensuring quality control and design integrity throughout your project. Our clients never need to coordinate with multiple vendors or contractors – we handle all payments, scheduling, and quality oversight. This streamlined approach protects you from the typical hassles of home renovation while ensuring every element meets our exacting standards.
We stand behind our work with a comprehensive 2-year warranty covering materials and workmanship. Beyond warranty coverage, we maintain detailed records of your project, making future updates or additions seamless. Whether you want to expand into another room or refresh elements years later, we have the complete foundation to build upon.
No – we manage your entire implementation team. Our greatest asset is our curated network of artisans, craftspeople, and specialists who share our commitment to exceptional quality. We oversee every aspect from design conception to final styling. If you already have trusted contractors, we’re happy to collaborate with them on finish selections and design coordination.
Our initial 30-minute consultation is complimentary. During this call, we discuss your design vision, project scope, timeline, and determine if we’re the right fit for your needs.
For qualified clients ready to begin a luxury design transformation, we offer our Design Discovery & Strategic Planning process. This comprehensive assessment serves as the foundation for our full-service design collaboration and is required for all whole-home projects.
During Design Discovery, we conduct an intensive evaluation of your home’s potential, discuss your lifestyle and functional needs, and develop a strategic transformation roadmap. This exclusive process is designed for clients committed to creating extraordinary living environments with Pembrook Interiors.
Our complimentary initial consultation is also an opportunity to discuss specialized services such as custom window treatments or targeted room designs.
Our approach consists of two distinct phases designed to ensure exceptional results:
Strategic Design Assessment (By Invitation):
For qualified clients considering a luxury design transformation, we may recommend beginning with our Strategic Design Assessment. This comprehensive evaluation includes an intensive assessment of your home’s potential, discussion of your lifestyle and functional needs, and development of a strategic transformation roadmap. This process helps you understand your options, prioritize investments, and determine the best path forward for your home.
Design Discovery (Full-Service Phase):
Once you engage our full-service design, we begin our signature collaborative approach through a series of curated design sessions (typically 4-5 meetings). Together we explore key elements – from spatial planning and color palettes to textiles and lighting. These hands-on sessions ensure every design decision aligns with your vision before we present your final Design Concept.
This thorough discovery process is what allows us to create interiors that don’t just look beautiful—they transform how it feels to live in your home.
During your Design Concept Presentation, we present the overall design direction along with the key pieces that underpin the design – carefully selected elements that represent the best combination for your vision and budget.
On the rare occasion you have concerns about a specific element, we’ll provide an alternative that maintains the design integrity. Occasionally, we may present two excellent options for a single element and let you choose, but only when either choice supports the overall design seamlessly.
Once you approve the Design Concept, procurement is authorized and we handle all sourcing and ordering. Should we need to make any substitutions during procurement (which is rare), we’ll inform you of the change.
This streamlined approach allows you to enjoy watching your transformation unfold without being involved in countless purchasing decisions. Through transparent communication, we keep you informed while managing all the complexity behind the scenes.
This approach is ideal for discerning clients who want exceptional results without getting bogged down in day-to-day logistics.
We’ve designed our process specifically for busy professionals who want exceptional results without the typical hassles of home renovation. Our comprehensive project management approach includes:
Complete Logistics Management: We handle all vendor coordination, scheduling, and installation oversight, so you never have to manage multiple contractors or deliveries.
Streamlined Communication: You receive clear, concise updates that respect your time while keeping you informed of progress and any decisions that require your input.
Flexible Scheduling: We accommodate your busy lifestyle with evening and weekend meetings when needed.
White-Glove Service: From protecting your furnishings during installation to final styling, we manage every detail so you can focus on your daily life.
Transparent Process: No surprises – you’ll always know what to expect and when.
Our clients often tell us the most stressful part of their project was deciding to begin. Once we’re managing the process, they’re free to anticipate and enjoy their transformation rather than worry about the logistics.al design.
With decades of experience in luxury design projects, we anticipate potential challenges and build contingencies into our planning from the start. When unexpected issues arise – whether it’s a delayed shipment, discontinued fabric, or installation complexity – we handle them proactively.
Our Approach:
Immediate Communication: You’re notified promptly with a clear explanation and our recommended solution
Expert Problem-Solving: We leverage our extensive vendor relationships and industry expertise to find creative alternatives
Minimal Client Impact: We manage the resolution process so delays don’t disrupt your daily life
Quality Standards: We never compromise on quality to meet timelines – your satisfaction is paramount
Most importantly, you’re never left wondering what’s happening. We take ownership of challenges and focus on solutions, not excuses. Our goal is to ensure that any project adjustments enhance rather than diminish your final result.
After managing countless luxury projects, we’ve learned that how challenges are handled often defines the overall client experience – and ours is exceptional.
We specialize in comprehensive luxury residential transformations for discerning clients. Our projects typically include:
• Whole-home designs with sophisticated renovations
• Custom furniture, bespoke pieces, and exclusive window treatments
• Curated art collections and custom framing
• Luxury textiles, linens, and transformative lighting
• High-quality, often original or limited-edition furnishings
We invest considerable expertise in each project, ensuring results that are not just beautiful, but truly extraordinary and perfectly suited to your lifestyle.
For clients seeking focused expertise, we also offer custom window treatments and specialized consulting for kitchen, bathroom, or renovation projects.
We collaborate seamlessly with architects, contractors, and other design professionals on complex projects. Our experience in team-based luxury projects ensures coordinated results and clear communication throughout the process.
For guidance on when you might need an architect, interior designer, or both, please refer to our article “Do I Need an Architect or an Interior Designer?“
Our comprehensive approach encompasses every aspect of luxury interior design:
Full-Service Design: Complete home transformations from concept to completion
Construction Projects: Interior design for new builds and major renovations
Specialized Services: Custom window treatments, kitchen and bath design, finish selections
Commercial Design: Executive offices, hospitality spaces, and luxury vacation rentals
Each service is delivered with our signature attention to detail and commitment to exceptional results.
Creating spaces that authentically represent you is fundamental to our process:
Deep Discovery: Comprehensive lifestyle analysis to understand how you live, work, and entertain
Exclusive Sourcing: Access to one-of-a-kind pieces and custom artisan work
Personal Integration: Thoughtful incorporation of your cherished existing pieces
Detailed Personalization: Every element, from grand gestures to subtle touches, reflects your personality
When selecting a luxury interior designer, prioritize:
Proven Expertise: Look for documented experience completing high-end projects on time and budget, with a structured communication process throughout.
Exceptional Access: Choose designers with exclusive supplier relationships and regular market attendance for truly bespoke selections.
True Partnership: Your designer should invest time understanding your vision and make you feel heard and valued.
Transparent Process: Expect clear project investment numbers, timelines, and documented procedures from day one.
We take client privacy and confidentiality very seriously. We have a comprehensive privacy and confidentiality statement available on our website that outlines our commitment to protecting your information and the details of your project. We use a secure 3rd party banking system for electronic invoicing and payments. We do not see or retain client payment information.
We invite you to talk with our clients about their experience. Please reach out to us for a list of references. We’re confident that our past clients can attest to the quality of our work and the positive experience of working with Pembrook Interiors.